Privacy & Terms
Our commitment to the protection of your data
Last updated: August 1, 2025
We’re not fans of legal jargon either, so we’ll try to make this quick & easy to understand. Of course, you can always contact us if you have questions. All changes to this policy will be posted on this page. eLearner.Works does NOT sell your personal information or your data.
- Your Personal Information
- Site Analytics
- Cookies
- Affiliate Disclaimer
- Refund Policy
By using this site and/or making a purchase, you understand and agree to the following:
Your Personal Information & Data Collection
There are several places on the site where we collect your personal information. I’ll explain:
- who is collecting it
- what we collect, and why
- how we store & protect it
- how you can access/delete it
Who is collecting it?
eLearner.Works, LLC owns and operates eLearner.Works, and is responsible for collecting your data. We, as well as several third-parties, are responsible for keeping it safe.
What we collect, and why
Purchase Information
If you purchase something from our website, we collect your:
- full name
- email address
- billing address
- credit card information
We need this information in order to process your payment.
Your name, email & billing address are stored by our website, and kept secure on the Google Cloud Platform—the third-party we use to host our website. Learn more about Google Cloud Platform’s security.
Your name, billing address & credit card information are also sent to Stripe—our third-party payment processor. Learn about how Stripe keeps your data safe.
After making a purchase, an account will automatically be created for you. You will receive an email with instructions on how to reset your password. Your password is encrypted and stored securely on Google Cloud Platform’s servers.
Online Course Data
If you’re enrolled in one of our online courses, we collect the following information:
- the courses in which you’ve enrolled
- your progress within those courses
When participants leave comments within a course we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to a course assignment, you should avoid uploading images with embedded location data (EXIF GPS) included.
We collect this information to make it easy for you to learn at your own pace or while working with an online learning coach and keep track of where you are in the course. We might also send you reminder emails if you haven’t finished a course.
How do we store & protect your information?
If you’ve provided your name and email address through a comment form on our site, we store that information on our web servers. Your information is protected in two ways:
- the security at the data centers of our third-party web host, Google Cloud Platform
- security measures we implement to prevent malicious attacks or login attempts on eLearner.Works.
- Your purchase information (name, billing address & credit card information) is protected by Stripe.
- eLearner.Works does NOT sell your data
How to access or delete your information?
You can view most of your information from your account page. You must be logged in to view this page. Click the “Edit Profile” link to update your name, email address, billing information, and password.
At any time, you can also request access to your information by contacting us and providing us with your name & email address. We will provide you with all personal data we have collected about you or delete that information upon request.
Website Analytics
Google Analytics
We use Google Analytics to track aggregate web traffic statistics on eLearner.Works. We collect basic information about visits to the site, including, but not limited to, how the visitor found us, which pages were viewed & what actions were taken. We might also collect demographic information (age, gender) or your general interests. This information could have been gathered from your Google profile, videos you’ve watched on YouTube, or previous ads you’ve interacted with. You can update your demographic & interest settings here. We do not collect any personally identifiable information.
We use this information to learn how our audience uses the site and where we should focus our efforts to make improvements. We may share general site statistics (total visitors, total pageviews, etc.) publicly or with potential advertisers.
You can read more about Google’s Privacy Policy or opt-out of being included in our stats.
Cookies
eLearner.Works uses cookies for a few things.
- To collect general, non-personal website traffic data
- To customize the experience for first-time vs. returning visitors (by remembering certain actions or preferences)
Google may use the data collected by cookies:
- To contextualize and personalize the ads of its own advertising network
Control your Google Ad Settings here.
Affiliate Disclaimer
At eLearner.Works, our #1 goal is, and always will be, to teach you pedagogy and methodology through online courses and coaching. But we need to make money to continue creating valuable content & tools.
Certain links throughout the site are affiliate links. If you decide to purchase a product or service via one of these links, we might receive a commission for referring you. Rest assured, this does not increase your cost. We want to build partnerships to offer you discounts on commercial products.
We are always 100% truthful in our reviews & analysis and will never recommend a service, resource, or product that we don’t truly believe in.
Refund Policy
We’d be happy to discuss offering you a refund within 14 days once the course has begun. Because of the nature of online learning (courses), we ask the following:
- You can prove how the course fails to do what it is intended to do.
- You give us a chance to help you first.
- You agree to completely delete all files associated with the course and forfeit your right to use the materials and resources.
❌ Once the course has begun, we do not provide refunds after the 14th day of class.
❌ Renewal payments are not refundable. It is your responsibility to cancel your subscription before the renewal date.
If you live in a country in the EU, under EU rules, you have the right to cancel and return your order within 14 days, for any reason and without a justification, and receive a full refund. This only applies to initial orders, not renewal payments.
Refund Fee
The payment processor we use is Stripe, and they charge us a processing fee even for refunded transactions. Therefore, we reserve the right to hold onto a small fee and refund you the remaining amount.
